Virtual Server Management

We offer two levels of Server Management on our Virtual Server Packages.

Our Server Monitoring package includes:

Active monitoring of your server for service uptime and connectivity from geographically dispersed locations - Sydney and Seattle.

Monitoring from multiple, independent locations provides live alerts to our internal support network and to you directly if you request this. It means you are immediately made aware of any issues affecting your server's performance and in the case of this monitoring being part of a server management plan, for us to take immediate action on your behalf

While there are numerous services we can set up monitoring for the most popular ones are - HTTP, HTTPS, FTP, POP, SSH and My SQL

When purchased as a stand alone service, our system will provide you with email and sms alerts for any monitored services which report as down or unavailable

When purchased as part of a server management plan, we will also receive alerts and take the appropriate remedial action (covered by your management plan) and / or create a support ticket notifying you of the action we are taking or recommend

Our Basic Server Management package includes:

  • Server Monitoring
  • O/S Security Updates and Patches

Our Full Server Management package includes:

  • Server Monitoring
  • O/S Security Updates and Patches
  • Software/Control Panel Updates and Security Patches
  • Kernel Updates - Linux Only
  • Host-Based IDS - Linux Only
  • Firewall Installation and Maintenance
  • Anti-Virus Protection
  • Security Audit

Please Click Here for more details outlining each of the included Management functions we offer